FAQ's

Disclaimer

Confections by Karen is a locally owned cottage food business that I run out of my home.

I am registered with the Minnesota Department of Agriculture as a Cottage Food Producer and "these products are homemade and not subject to state inspection."

I completed the Tier II food safety course on September 17, 2017. This safety course certifies me for 3 years. 

Ordering Policy

If you are interested in my services please email me for a no-obligation quote or feel free to call me to discuss your potential order. Please note that this does not guarantee availability. Orders are not reserved until a 50% non-refundable deposit is received. 

**Please refer to the Wedding Cake policy regarding deposits and payment.

Delivery Charge Policy

Delivery is $25 within 15 miles of 55917. Please inquire about deliveries further away.

Set-up and delivery charge for events/weddings starts at $50 within 15 miles.

**Additional fees may result if setup is needed.  Wedding Cake/Cupcake delivery requires a minimum of $50 delivery & set-up.  

Booking & Cancellation Policy

**Once your order is placed, decreasing the size of an order is not allowed as it is how I full my calendar and determine how many orders I can take.  You may increase the amount of your order up to 14 days before your event.  An order cancelled prior to 1 week before your event (not wedding) will only be refunded 25% of total order. The non-refundable deposit guarantees your order on my calendar.
If you book your wedding with Confections by Karen after completing a wedding tasting, $25 will be removed from the final total of your order.  A little incentive to book with Confections by Karen.

Wedding & Grooms Cake Cancellation Policy

Wedding & Grooms Cake deposits are non-refundable & non-transferable (Deposit is deducted from the wedding balance only). Any Wedding or Grooms Cake orders cancelled 3 months prior to your wedding date will receive only a 50% refund on any payments made after the deposit. Any Wedding or Grooms Cake orders cancelled less than 3 months prior to your wedding date will receive NO refunds on any payments made after the deposit.

I invoice using PayPal and I will accept cash for your order as well. *Checks will be accepted on an order by order basis*

Confections by Karen is not allowed to ship any orders in or out of state. Cakes/cupcakes/cookies are allowed to cross state lines as long as I am the one delivering them. If you need a cake in Iowa, South Dakota, Wisconsin and the weather cooperates for delivery I can deliver to you. Please inquire as this would incur extra costs for your order.