FAQ's

Disclaimer

Confections by Karen is a locally owned cottage food business that I run out of my home located in Blooming Prairie, Minnesota.

I am registered with the Minnesota Department of Agriculture as a Cottage Food Producer and "these products are homemade and not subject to state inspection." I completed the Tier II food safety course on August 2, 2020. This safety course certifies me for 3 years. 

Ordering Policy

If you are interested in my services please email me at info@confections-by-karen.com for a no-obligation quote or feel free to call me to discuss your potential order. Please note that this does not guarantee availability. Orders are not reserved until payment has been made in full.   *A 5% credit card processing fee is added to all orders.

Late fees: If a customer picking up an order later than their scheduled time and no communication was received by Confections by Karen, a late fee of $5 per 15 minutes will be assessed before product is allowed to be picked up. 

**Please refer to the Wedding Cake policy regarding retainer and payment.

Delivery & Set-Up Policies

Delivery: Delivery within city limits of Blooming Prairie is free. Call/Email for a quote for anything further away.  Mileage starts at $0.75 per mile and round trip delivery is charged. 

Wedding/Event set up and delivery starts at $75.

 

Booking & Cancellation Policy

**Once your order is placed, decreasing the size of an order is not allowed as it is how I fill my calendar and determine how many orders I can take each week.  

**You may increase the amount of your order up to 10 days before your event.  

Wedding Cake Cancellation Policy

**Wedding Cake retainers are non-refundable & non-transferable (Retainer is deducted from the wedding balance only). **Any Wedding Cake order(s) cancelled 3 months prior to your wedding date will receive only a 50% refund on any payments made after the non-refundable retainer. 

**Any Wedding Cake order(s) cancelled less than 3 months prior to your wedding date will receive NO refunds on any payments made after the retainer.

**If you book your wedding with Confections by Karen after completing a wedding tasting, $25 will be credited towards the final total of your order.  A little incentive to book with Confections by Karen.

Payment Details
I accept cash, credit/debit through my website, Venmo Business, & Zelle.

                                

Confections by Karen is not allowed to ship any orders in or out of state.